Terms of Service
Last Updated: 2026
By accessing and shopping on Jenna Shop website, you agree to the following terms and conditions.
1. General Agreement
This website provides custom‑clothing design and personalised‑apparel‑production services. Users must be aged 18 years or older, or use the site under parental supervision.
2. Product Description
We strive to provide accurate product images and descriptions. Minor colour differences and slight manual‑size deviations are normal and not classified as quality defects.
3. Custom Order Rules
All custom‑orders are manufactured according to information submitted by customers. Buyers bear full responsibility for double‑checking text, logos, sizes and design details before payment.
We reserve the right to decline orders containing illegal, violent, racist, copyright‑infringing or offensive content.
4. Payment & Transaction
All prices are listed in USD. Payment must be completed prior to production. We hold the right to cancel suspicious or fraudulent‑orders.
5. Intellectual Property
All website‑designs, copy‑text, logos and product‑designs belong to Jenna Shop. Unauthorised copying, resale or commercial‑usage is prohibited.
6. Website Usage
Users must not utilise this website for illegal activity, spamming, harassment or fraud.
7. Policy Update
We may revise these terms periodically. Updated versions will be published directly on our website.
8. Liability Limit
We are only accountable for manufacturing‑related quality issues. We take no responsibility for losses stemming from customer‑input errors, incorrect measurements or personal‑use‑related issues.
Contact‑email: 596145004@qq.com